Make a claim
At Verlingue, we make sure you have all the support you need, when you really need it. Please look to report your claim to us here in order our highly skilled team can assist you as quickly as possible.
Claims
By your side during times of crisis
We understand that making a claim can be stressful, so our talented team of claims professionals will provide reassurance and help, and support you every step of the way to ensure you achieve a speedy resolution with as little disruption as possible.
Claims advice
When accidents strike, it’s sometimes difficult to know where to even begin. Our useful guides will help you through the process, but don't hesitate to contact us for additional advice.
Out of Hours Property Helpline – 0330 024 9955
In the event of an emergency overnight or on the weekend, please do not hesitate to call our helpline and speak to our dedicated Loss Adjuster, Mclarens, for some initial advice.
Outstanding Claims Support
Our service includes:
- Ability to report claims 24/7
- Out-of-hours contacts made available to you
- Clear service level agreements that we will work to
- Contact is made with you in the way best suited for your business
- Assistance with helping calculate any losses
- Be alongside you to attend meetings with Loss Adjusters and experts
- Challenge decisions to make sure the right outcomes are reached by Insurers
- Pursue the earliest possible payment of a claim
- Major loss assistance
- Providing claims information to reflect your needs in a format that best suits you
Major Loss Support
Verlingue recognise that it is when there is a major loss the value of the insurance policy is truly tested and it can also be a very stressful time for our clients as they look to keep their business moving forward. In addition, the claims process can be challenging, time consuming and a distraction from other competing issues that need urgent attention.
The Verlingue claims team are here to take away these challenges and fully support their clients to get back onto their feet as quickly and as simply as possible.