Claims

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We understand that making a claim can be stressful, so our talented team of claims professionals will provide reassurance and help, and support you every step of the way to ensure you achieve a speedy resolution with as little disruption as possible.

Call your claims team  0333 010 0013

You can report your new claim to us on-line, by email, or by phone.

 

Report Your Claim Online

Here are some helpful documents to assist you in reporting a public liability claim.

Public Liability Claim Form Witness Questionnaires

Documentation & Guidance

This page will assist you in progressing your claim and offer general advice and guidance relating to public liability claims.

  1. Claim Form - Please complete this with as much information as possible before memories fade – this will speed up the handling of your claim.
  2. Record what happened - Please record only (1) what you yourself actually saw or (2) what you have been told by the injured person or a witness, stating who told you and when. 
  3. Do not express opinions – Stick to the facts of the accident at this stage.
  4. Witnesses – Please forward the details of anyone who actually saw the incident. . Where no witnesses are identified, please give the details of anyone else in the vicinity at the time.
  5. Photos, Videos or CCTV – If you can, please forward any photos, videos or footage of the scene immediately after the incident happened.
  6. Risk Assessments – Please forward any documentation that might be relevant where the incident occurred  
  7. Any Questions - If you are in doubt about anything, please give your Verlingue Claims Team a call.

Contact us

If you are in doubt about anything, please contact us.
T : 01784 608100 / E : newclaims@verlingue.co.uk