Documentation & Guidance
This page will assist you in progressing your claim and offer general advice and guidance relating to public liability claims.
- Claim Form - Please complete this with as much information as possible before memories fade – this will speed up the handling of your claim.
- Record what happened - Please record only (1) what you yourself actually saw or (2) what you have been told by the injured person or a witness, stating who told you and when.
- Do not express opinions – Stick to the facts of the accident at this stage.
- Witnesses – Please forward the details of anyone who actually saw the incident. . Where no witnesses are identified, please give the details of anyone else in the vicinity at the time.
- Photos, Videos or CCTV – If you can, please forward any photos, videos or footage of the scene immediately after the incident happened.
- Risk Assessments – Please forward any documentation that might be relevant where the incident occurred
- Any Questions - If you are in doubt about anything, please give your Verlingue Claims Team a call.