Documentation & Guidance
This page will assist you in progressing your claim and offer general advice and guidance relating to public liability claims.
- Claim Form - Please complete this with as much information as possible before memories fade – this will speed up the handling of your claim.
 - Record what happened - Please record only (1) what you yourself actually saw or (2) what you have been told by the injured person or a witness, stating who told you and when.
 - Do not express opinions – Stick to the facts of the accident at this stage.
 - Witnesses – Please forward the details of anyone who actually saw the incident. . Where no witnesses are identified, please give the details of anyone else in the vicinity at the time.
 - Photos, Videos or CCTV – If you can, please forward any photos, videos or footage of the scene immediately after the incident happened.
 - Risk Assessments – Please forward any documentation that might be relevant where the incident occurred
 - Any Questions - If you are in doubt about anything, please give your Verlingue Claims Team a call.
 
Contact us
If you are in doubt about anything, please contact us.
 T : 01784 608100 / E : newclaims@verlingue.co.uk
